Privacy Policy
1. Who we are
Red Chair Homes Ltd (company number 14849828), registered office The Old Mill Blisworth Hill Farm, Stoke Road, Northampton, United Kingdom, NN7 3DB, is the data controller for personal data collected through this website.
2. Definitions
- Personal data means any information relating to an identified or identifiable individual.
- Processing means anything done with personal data, including collection, storage and deletion.
3. What we collect
- Contact details you submit through our contact or newsletter forms (name, email, message).
- Technical data such as IP address, browser type and pages visited, where analytics cookies are accepted.
- Cookie preference choices, stored locally in your browser.
4. Lawful basis for processing
- Consent — for analytics and preference cookies, and for newsletter sign-up.
- Legitimate interests — for responding to enquiries and maintaining site security.
- Legal obligation — where we must retain records to comply with UK law.
5. Data retention
We retain contact form submissions for as long as needed to handle your enquiry and for a reasonable period afterwards for record-keeping, typically no longer than 24 months unless a longer period is required by law. Newsletter data is retained until you unsubscribe.
6. Cookies and analytics
We use cookies as described in our Cookie Policy. Analytics cookies are only set with your consent, and you can withdraw consent at any time via Cookie Preferences.
7. Contact forms and newsletter
Information submitted via forms is used only for the stated purpose — responding to your message or sending the newsletter you signed up for — and is not sold to third parties.
8. Your rights
Under UK GDPR, you have the right to access, correct, delete, restrict or object to processing of your personal data, and the right to data portability. See our GDPR Rights page for full details on how to exercise these rights.
9. Complaints
If you are unhappy with how we handle your data, you can contact us directly, or lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
10. Limitation of liability
While we take reasonable technical and organisational measures to protect personal data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Governing law
This Privacy Policy is governed by the laws of England and Wales.
12. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date above.
Contact us
Questions about this page can be sent via our Contact page, or in writing to: Red Chair Homes Ltd, The Old Mill Blisworth Hill Farm, Stoke Road, Northampton, United Kingdom, NN7 3DB.